Privacy Statement

1. Introduction

Akicita Federal LLC ("Akicita Federal," "we," "us," or "our") is committed to protecting your privacy. This Privacy Statement explains how we collect, use, disclose, and safeguard your information when you visit our website akicitafederal.com (the "Site") and use our contact form services.

Please read this Privacy Statement carefully. By using our Site, you consent to the practices described in this Privacy Statement. If you do not agree with the terms of this Privacy Statement, please do not access the Site.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Submit inquiries through our contact form
• Request information about our services
• Express interest in federal contracting opportunities
• Communicate with us via email or other means

The personal information we collect may include:

• Name and contact information (email address, phone number, mailing address)
• Company or organization name
• Job title or position
• Message content and inquiry details
• Any other information you choose to provide

2.2 Automatically Collected Information

When you visit our Site, we may automatically collect certain information about your device and browsing actions, including:

• IP address and location data
• Browser type and version
• Operating system
• Referring website addresses
• Pages viewed and time spent on pages
• Date and time of visits
• Device information and identifiers

2.3 Cookies and Tracking Technologies

We may use cookies, web beacons, and other tracking technologies to collect information about your browsing activities. Cookies are small data files stored on your device. You can control cookie settings through your browser preferences or through our cookie consent banner, though disabling cookies may affect Site functionality.

We use the following types of cookies:

• Essential Cookies: Required for basic site functionality
• Analytics Cookies: Help us understand how visitors use our site (e.g., Vercel Analytics)
• Functional Cookies: Remember your preferences and settings

2.4 SMS/Text Messaging Information

If you opt-in to receive SMS/text messages from us through Microsoft Teams Phone or other messaging services, we may collect:

• Mobile phone number
• Carrier information
• Message content and metadata
• Opt-in consent records and timestamps
• Message delivery and engagement data

3. How We Use Your Information

We use the information we collect for the following purposes:

• Respond to Inquiries: To process and respond to your contact form submissions and other communications
• Provide Information: To send you information about our services, capabilities, and federal contracting opportunities
• Business Operations: To operate, maintain, and improve our Site and services
• Analytics: To analyze Site usage patterns and improve user experience
• Legal Compliance: To comply with applicable laws, regulations, and legal processes
• Security: To protect against fraud, unauthorized access, and other security issues
• Business Development: To identify potential business opportunities and partnerships

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in operating our Site, conducting our business, or servicing you. These providers are contractually obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.

SMS/Text Messaging Service Providers: If you opt-in to receive SMS/text messages, your mobile phone number and related opt-in data will be shared with Microsoft Teams Phone and associated telecommunications carriers solely for the purpose of delivering text messages to you. We do not share your mobile opt-in data with third parties for their own marketing purposes. Your mobile information will only be used to:

• Deliver requested text messages and communications
• Process opt-out requests
• Maintain compliance with telecommunications regulations
• Provide customer support related to text messaging services

4.2 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email and/or prominent notice on our Site of any change in ownership or uses of your personal information.

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court, government agency, or law enforcement).

4.4 Protection of Rights

We may disclose information when we believe it is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure Socket Layer (SSL) encryption for data transmission
• Regular security assessments and updates
• Access controls and authentication procedures
• Employee training on data protection practices

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Statement, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Contact form submissions and related communications are typically retained for business development and customer service purposes. Federal contracting-related information may be retained longer to comply with applicable federal regulations and record-keeping requirements.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information, subject to legal obligations
• Objection: Object to our processing of your personal information
• Restriction: Request restriction of processing of your personal information
• Portability: Request transfer of your information to another party
• Withdraw Consent: Withdraw consent where we rely on consent to process your information

To exercise these rights, please contact us using the information provided in Section 12.

8. Third-Party Websites

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information from our systems.

10. Federal Contracting Compliance

As an ISBEE (Indian Small Business Economic Enterprise) and IEE (Indian Economic Enterprise) certified federal contractor, Akicita Federal complies with all applicable federal regulations regarding data protection and privacy, including but not limited to:

• Federal Acquisition Regulation (FAR) requirements
• Defense Federal Acquisition Regulation Supplement (DFARS) when applicable
• Federal Information Security Management Act (FISMA) standards
• Other relevant federal data protection requirements

11. Changes to This Privacy Statement

We reserve the right to update or modify this Privacy Statement at any time. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this Privacy Statement periodically to stay informed about how we protect your information.

If we make material changes to this Privacy Statement, we will notify you by posting a prominent notice on our Site or by sending you an email notification.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Statement or our privacy practices, please contact us at:

We will respond to your inquiry within a reasonable timeframe.